The 1988 civil service reforms in Nigeria The civil service was greatly reformed in 1988 in line with the recommendations of the Dotun Philips Civil Service Review Panel established in 1985 by the Federal Government. Major points of these reforms are as follows: The minister, not the permanent secretary, assumed responsibility...

The concept of customer lifetime value is the value that a customer has for a company based on the time and transactions that can be carried out during that term.