It’s not uncommon to feel confused or frustrated when using a new app or website. Whether you’re browsing for something specific or are just exploring, it can be challenging to find the help you need when something goes awry. For many users, a first instinct may be to stop using...

Ever wonder why your Facebook Dating matches aren’t going anywhere? Or why that seemingly perfect chat just fizzled out? You’re not alone. I remember when I first dipped my toes into the world of Facebook Dating — excited, nervous, and... totally clueless. And like many, I made a few...