Set Up Spectrum Voicemail from your Home Phone
To set up your voicemail from your home phone follow these steps:
- Dial *98 from your home phone
- Now enter the last four digits of your home phone number (this is going to be your pin for now)
- When asked, dial the permanent four-digit pin for your phone and press #, You may be asked to enter the same number again for confirmation purposes.
- When asked, state your Name and then press #.
You must enter your permanent PIN in order to access your voicemail messages. By using Voice Zone, you can omit this step if you’d like. Take these quick actions to avoid entering your PIN:
- Sign in to your account.
- Now select the Phone Icon and you’ll be redirected to Voice Zone.
- Now open Voicemail Settings and select Edit.
- Select the Voicemail PIN settings options
- Now check off the box stating PIN Skip
- Now select Save Changes
To change your PIN:
- Sign in to your account.
- Now select the Phone Icon and you’ll be redirected to Voice Zone.
- Now open Voicemail Settings and select Edit.
- Select the Voicemail PIN settings options
- Now select Change My Voicemail PIN and enter your new PIN
- Now Save the changes you made
Readable Spectrum Voicemail
Your voicemails are converted into text messages with the Readable Voicemail feature, which you may then receive by email or text message on your mobile device. These transcriptions only cover the first 45 seconds of the message, though. You’ll need to go back and listen to the messages if they are longer.
To set up readable voicemail, follow these steps:
- Sign in to your account.
- Now select the Phone Icon and you’ll be redirected to Voice Zone.
- Now open Voicemail Settings and select Edit.
- Now Select Readable Voicemail
- Now check off the Transcribe my Voicemail Messages box
- If you want to be notified via email, then enter your email address and press add button
- If you wish to be notified via text message on your phone then choose your mobile service provider and enter your number and then click Add.
- Don’t forget to save the changes.
Save Spectrum Voicemail to your computer
To save your voicemail to your computer, use the following steps:
- Sign in to your account.
- Now select the Phone Icon and you’ll be redirected to Voice Zone.
- Now open Voicemail Settings and select Edit.
- Now open Voicemail Settings
- Select Download
- Now check off the audio file checkbox and click download
- Once the download is finished open the file and save it wherever you want on your computer.
You can get immediate help if you call Charter’s customer service line on the phone if you have any issues.