Ombudsman | Definition, Functions, Importance & Limitations What is Ombudsman Ombudsman is a government institution established to examine complaints of inefficient administration, corruption and unjustified treatment by over-zealous public authorities or officials against citizens. Ombudsman is also known as the Public Complaints Commission. It was first introduced in Sweden in 1809....

Effective leadership is a vital component of organizational success, and it requires a particular set of personality traits. While many people can learn leadership skills, some individuals are naturally better suited to lead than others. Studies have shown that personality traits such as emotional intelligence, conscientiousness, openness to experience,...