It’s not uncommon to feel confused or frustrated when using a new app or website. Whether you’re browsing for something specific or are just exploring, it can be challenging to find the help you need when something goes awry. For many users, a first instinct may be to stop using...

As adults, we can often find ourselves juggling many responsibilities and roles. We might be parents who are also trying to climb the career ladder, or recent college grads trying to find our professional footing. Even with all of this going on, however, we still need to find ways to...