Paypal Password Reset

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How to Reset a PayPal Password

In order to make online shopping and money transfers easier, PayPal stores a wealth of sensitive personal and financial data, therefore you should probably try your best to remember your account’s password. But if you can’t, here’s how you can log back into your account.

To reset your PayPal password:

  1. Go to and click Log In.
  2. Did click forget Your Email or Password?
  3. Type in your email address, and complete the security check.
  4. Select a primary account verification method.
  5. Verify your account.
  6. Select a secondary account verification method.
  7. Verify your account again.
  8. Choose a new password.

As we’ve previously stated, PayPal needs to maintain its security in order to safeguard the private data of its users, thus the procedure for changing your password is quite drawn out. This makes it more challenging for online criminals to access other people’s accounts, enter their passwords at will, and steal their personal and financial data. The complete process is shown below, from beginning to end.

Detailed instructions for what to do if you forgot your PayPal password

1. Attempt to log into PayPal.

Go to and click login in the top-right corner.

2. Request to reset your password.

When the log-in screen appears, click Forgot Your Email or Password?

3. Enter your email address, and pass the security check.

Click in the box labeled “Email Address” and type in the email address that you used to sign up for PayPal. Then, click in the box labeled “Enter the Code” and type in the distorted numbers and letters that you see in the graphic above the box. Then click Continue.

4. Select a method for verifying your PayPal account.

You will have to verify your account before you can reset your password. Click the drop-down menu labeled Select a Verification Method and select one of the options. For the purposes of this tutorial, we’ll select email. Then click Continue.

5. Enter the verification code.

Go to your email client and log in. Find the email from PayPal titled “Verification Code to Reset PayPal Password” and click on it to open it. Find the verification number written inside, and then switch back to the screen below. Click in the box labeled “Verification Code” and type in the number. Then click Continue.

6. Select a second method for verifying your PayPal account.

You will have to verify your PayPal account one more time before you can reset your password. Click the drop-down menu labeled Select a Secondary Verification Method and choose one of the remaining options. This time, we’ll select an automated phone call. Then click Continue.

7. Enter the second verification code.

You will receive a phone call at the number that you entered when you signed up for PayPal. Answer it, and when you are asked to do so, use your phone’s dial pad to enter the four numbers shown on the current screen (though not the numbers shown in the screenshot below; yours will likely be different). After doing so, click the check box to mark it and tell PayPal that you have verified your account by phone. Lastly, click Continue.

8. Enter a new password.

Finally, you will have to pick a new password to protect your PayPal account with.

You can now enter a new password to secure your PayPal account by clicking the “Enter a New Password” box and entering it there. Then, enter a duplicate of the new password you just chose in the “Confirm Your New Password” box by clicking there. Click Continue to conclude.


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